Have you ever engaged in usability testing of basic tasks for your web site? How easy is it to find the most basic information? How easy is it to complete a transaction?

These are all critical questions that should be addressed often in the design process and monitored on a periodic basis for all web sites. Understanding how your actual visitors interact with your site is critical to creating a site that is useful for them. Many web sites are designed to meet internal needs, which are often diametrically opposed to the needs of your actual customers. Let us help you make your site more useful and often times, more profitable at the same time!

We offer several types of standard testing with varying sample group sizes. Basic tasks include finding company contact information, specific product or service information and completing an online transaction. Standard testing is done with a group of testers with varying characteristics.

Custom options are also available. Custom testing packages may include specific demographic requests for testers and/or additional or different tasks for testers to complete. We can accommodate most testing or data gathering needs.

Detailed reporting is included with all of our Standard and Custom Usability Testing Packages.